CRM Plus ELC – CRM . Retail . Loyalty cards

Real CRM module for retail networks

«CRM plus ELC» is a complete solution for retail networks or service delivery networks that use or plan to use discount or bonus cards to identify their customers and stimulate sales. Solution for B2C companies. The complex solution consists of two components, the first component is a corporate solution implemented on the basis of the 1C: Enterprise 8 platform with extensive functionality. This product is called "1C:CRM B2C". The second component is a mobile solution implemented for the platforms "Android" and "iOS", aimed at creating convenience for the Clients and creating feedback of the Client to the network, the product is called "E-CARDS.CLUB".

Who needs CRM

The center of the entire CRM philosophy is the client, and the main objectives are measures to support effective marketing, sales and customer service.

Chain of clothing stores

Supermarket chain

Specialty stores chain

Whole sales area

What do partners get?

What is CRM Plus ELC text

Increase customer loyalty and company profits

Build a loyal customer attitude to the brand. Keep loyal customers and profits will increase significantly.

Protection of corporate customer information

Software is installed on partner servers. Be sure that the partner’s company’s customer information will remain only with her.

Protecting the interests and traditions of the company

Partner cards have the same design as their plastic counterparts. Terms of use cards are edited and their design changes online

Huge economic benefits

Cut costs. Increase sales and increase your average bill. Make your messages as effective as possible.

Strong marketing analytics and management tool

Use the modern way of communication with customers. Get reviews, comments, likes, conduct surveys and analyze data.

Conferences to heads of marketing departments

Get up-to-date and useful information at conferences for marketing managers.

Why your customers need CRM Plus ELC

Cards are always at hand

In one mobile application all client discount cards

Prompt balance

Full information about the company and its facilities (shops, boutiques and service shops)

Profitable offer

Ability to mark a message with a message and comment by writing your opinion

A few facts about CRM

The main goal of CRM implementation, as a rule, is to increase the degree of customer satisfaction by analyzing the accumulated information about client behavior, regulation of tariff policy, setting up marketing tools

Customers are willing to spend up to 12% more, with a company that provides exceptional service

20% of buyers account for 80% of the company's revenue

87% of companies use cloud CRM

Digitized cards

Contact

Contact us in any convenient way

Address

AZ1053, Republic of Azerbaijan, Baku city., 2-meden str, 240/62 h, a. 20

Support

E-mail: contact@crmpluselc.com Phone: (994) 77 322 92 49