- «CRM plus ELC» is a complete solution for retail networks or service delivery networks that use or plan to use discount or bonus cards to identify their customers and stimulate sales. Solution for B2C companies. The complex solution consists of two components, the first component is a corporate solution implemented on the basis of the 1C: Enterprise 8 platform with extensive functionality. This product is called "1C:CRM B2C". The second component is a mobile solution implemented for the platforms "Android" and "iOS", aimed at creating convenience for the Clients and creating feedback of the Client to the network, the product is called "E-CARDS.CLUB".